Glific: Our journey in adopting and working with Elixir

Akhilesh Negi

Mohd Shamoon


In our session, we’ll share about our journey at Project Tech4Dev in building Glific using Elixir. Glific is an open-source, WhatsApp-based, two-way communication platform for non-profit organizations. It helps these organizations increase their reach and impact on the communities they serve. . Glific has split tech architecture, with the backend running on Elixir using Phoenix framework and the frontend on React. It is a multi-tenant application that simplifies maintenance and reduces costs.

Glific development started during the pandemic when physical interaction with end-users was restricted and an alternate communication medium was needed. We chose Whatsapp due to it’s popularity in the Global South countries. Today, Glific is used by over 100 non-profits in India, with more than 100 concurrent instances running. We’ll share more on how non-profit organizations are using Glific to have high-quality, relevant, and timely communication with their communities at a minimal cost.

Key takeaways:

  • How we develop, deploy, and maintain an open-source Elixir project used in the Indian social sector. What are the advantages we see to using Elixir and related tools that make open-source SaaS-based platform delivery affordable and accessible to everyone


  • Elixir Enthusiasts, Open source contributors, People interested in the social sector.

Level: Introductory and overview

Tags: Elixir Chatbot, Open Source, Social Sector

Format: Virtual